Soft or hard skills, remote or classroom based learning, driving, technical or management, STIB offers a wide range of training to its employees. In 2021, it provided 550,041 hours of training. This is an impressive figure and testament to the department's resilience and creativity in the context of a health crisis.
While it is important to note the speed with which a range of quality distance learning courses have been offered, the majority of STIB staff work in the field. This is why state-of-the-art training in person in the very specific areas of driving, maintenance, electricity and safety has also been provided in-house.
Driving alone accounts for the majority of training hours, provided in-house by two centres: CEFOR (which trains bus and tram drivers) and the Metro Training Centre (MTC, which trains metro drivers). Despite the health crisis, the trainers did everything they could to maintain and adapt the training courses to the new standards imposed by the health crisis. The STIB Academy oversees the organisation of other training courses: handling equipment, software, languages, interpersonal skills, project management, etc.
Languages are an important part of the training programme in Brussels, which is why STIB has launched its TaalPLANgue. As the name implies, this is a comprehensive language training plan, aimed at providing the tools for learning the 2nd national language throughout the company. In 2021, it trained 940 people. All employees also have access to an online platform for customised language learning.